Good to Know

 

Inspiring your passion for Well-being!

 

 

 

Reservations

Advance bookings prior to the intended treatment time are recommended. 

Please either call or visit Spa Mint, The Spa with any questions you may have. We will help determine the best treatment for you. 

 

Preparing for your Treatment

For ladies, no preparation is necessary. Simply arrive at Spa Mint and enjoy!

For men, we recommend shaving several hours prior to haven a facial for maximum comfort and benefit to the skin. We do not have shower facilities.

 

 

Arrival time

To make the most of your therapy, please arrive 10 minutes prior to your scheduled appointment. 

 

 

Late arrivals

In the event that you are running late, we will endeavour to conduct your full treatment. However, your treatment may need to be shortened should there be another booking immediately afterwards.

 

Cancellation

We request if you are unable to keep your appointment that you give us courtesy call preferably

a minimum of 24 hours notice. Please call our staff, who will be happy to reschedule. 

 

Consultation

Upon arrival at Spa Mint, the consultant will conduct a brief consultation to determine your preference of treatment and ensure that you have the treatments best suited to your needs. 

Please advise the consultant if you are pregnant or have any health issues. 

 

Your comfort

Although we do our best to anticipate your needs, we appreciate that a visit to a spa is a very individual experience. 

Please let your therapist know if there is any way that she can improve your treatment or comfort - for example, heavier or lighter massage pressure, an extra towel, adjusting the sound or lighting levels. If you have discomfort in lifting yourself from a prone position ask for help.

We appreciate your feedback and encourage you to complete our Guest Questionnaire following your treatment.

 

Mobile phone policy

To preserve harmony within the spa, kindly turn off ringer of your mobile phone on arrival.

 

Parking

There is limited free parking is available for 2 hours at Glebe Park Residence Apartments in front and down the side. Also there is pay parking are located in front of Canberra Convention Centre (carpark  located across Constitution Ave). or short walk from Canberra centre car park through Glebe Park.