Good to Know

 

Inspiring your passion for Well-being!

 

 

 

Reservations

Due to recent circumstances(COVID-19), we take only one booking at a time(one person or max two people). Our priority is guest's health and privacy. Booking in advance is required for all treatments. We will not be taking walk-in treatment until further notice. 
Please call, text or email us with any questions you may have.
We will do our best to help answer them for you.

 

Preparing for your Treatment

Massage
We request all visitors to have at least a 1 hour gap between eating and having massage.
Please come well hydrated. However, we do offer free drinking water at reception.
Using the bathroom prior to treatment is recommended. However an inside toilet can be used before and after your treatments if needed.

Facials
For ladies, no preparation is necessary. Simply arrive at Spa Mint Massage and enjoy!
For men's facials, we recommend shaving several hours prior to having a facial treatment for maximum comfort and benefit to the skin. We do not have shower facilities.

 

Arrival time

To make the most of your therapy, please arrive 5 minutes prior to your scheduled appointment. 

 

Late arrivals

In the event that you are running late, we will endeavour to conduct your full treatment. However, your treatment may need to be shortened should there be another booking immediately afterwards.

 

Cancellation

We request if you are unable to keep your appointment that you give us courtesy call preferably a minimum of 24 hours notice. Please call our staff, who will be happy to reschedule. 

Consultation

Upon arrival at Spa Mint, the therapist will provide a brief consultation form to be filled out. Then at the beginning of your appointment the therapist will ask a few questions to determine your preferences for the treatment. This is typically done during our complimentary foot bath. 
Please advise the therapist if you are pregnant or have any health issues. 

 

Your comfort

Although we do our best to anticipate your needs, we appreciate that everyone's massage is a very individual experience. 
Please let your therapist know if there is any way that they can improve your treatment or comfort - for example, heavier or lighter massage pressure, an extra towel, adjusting the sound or lighting levels. If you have discomfort in lifting yourself from a prone position ask for help.

 

Mobile phone policy

To preserve harmony within the environment. Kindly turn off/silence your mobile phone/s on
arrival.
 

 

Eco-friendly Environment

We here at Spa Mint Massage believe in a friendly and clean environment for all individuals. We kindly request that upon arriving at Spa Mint Massage that you cleanse your body/clothes of tobacco/cigarette odours prior to entering. Smoking outside the doors is also not prohibited.

 

Parking

There is limited free parking available for 2 hours at Glebe Park Residence Apartments in front and down the side. Also there is pay parking located in front of Canberra Convention Centre (car park located across Constitution Ave). or short walk from Canberra centre car park through Glebe Park.